In a web design business, using an online project management tool is essential to keep at least 90% of your projects on schedule.
In 2007, we signed up on Basecamp and we were really happy with it. But then again, in exchange for the fast bandwidth and maintenance-free app, you get a limit on the space and the no. of projects. With a growing list of clients and ongoing projects, we needed to live away from the limit and purchased ActiveCollab.
We have been using AC for a few months now. Although it was a bit harder to learn, we have been very happy with it. There are a lot more things that you can do with AC as compared with Basecamp, namely:
If you just need a quick way to manage your projects, I suggest you use basecamp. But if you have more complex requirements like what we have, you better purchase ActiveCollab 🙂