Mindy:
Automate Conversations.
Increase Conversions.
Save Time.
The Challenge
Managing High Volume Inquiries
- Handling hundreds of messages daily on Facebook and Instagram overwhelms teams.
- Customers expect instant replies about products, hours, or promos.
- Delays cause lost sales and customer frustration
Problem and Solution
Problem: Slow responses and missed opportunities
Solution: Automate responses with a smart Meta and Open AI-integrated chatbot.
Meet Mindy – AI Chatbot Solution
Features
- 24×7 conversational virtual agents
- Replies instantly using FAQs, product info, store details, and API integration.
- No coding needed; setup, training, and integration are handled by Optimind
Case Study: CampingGears.ph
- 50+ daily messages, no dedicated employee to monitor chats on facebook and Instagram. Slow replies led to lost sales.
- Solution: Chatbot integrated with Shopify API and FAQ system
- Automated 90% of responses, increasing efficiency and customer satisfaction.
Chatbot Reply Examples
Retrained the bot to answer in English and in a warm tone. And trained how to answer store location questions:
Results (30 Days)
Performance Metrics
- 100% response rate within seconds.
- 4.8/5 customer feedback rating.
- 85% fewer manual replies.
- +27% conversion increase.
Key Features
Instant Replies
Respond within seconds, 24/7, enhancing customer engagement.
Smart Integrations
Connect APIs or FAQ databases for real-time, accurate answers.
Seamless Meta Connection
Works with Messenger and Instagram DMs for broad reach.
Human Handoff
Escalates complex queries to human agents smoothly.
Analytics Dashboard
Tracks top questions and conversion metrics for optimization.
Why retrain every month?
Each plan includes a number of monthly retraining hours, where our AI engineers and content team enhance your chatbot’s accuracy, tone, and flow based on the latest customer inquiries.
Optional Add-ons
WhatsApp Integration
- Setup fee P10,000.00
- Monthly add-on fee: P2,500
Advanced Analytics
Our Process
Setup
Give us access to your meta pages for integration with our app
Integrate
We’ll integrate your website and FAQ knowledgebase to our AI Agent
Train
Finetune chatbot with your data
Launch & Monitor
Go live in 3-5 business days
Optimize
Retrain with new data to respond better
